Shop Policies

Payment

U.S. Buyers may pay via Paypal, Amazon Pay, Credit card, money order, or check.

Paypal and Credit Card:
We are PayPal verified, so payment through PayPal is most desired.

Checks and Money Orders:
We do accept checks and money orders on occasion. We prefer Cashier’s Checks or U. S. Government Postal Money Orders (available at Post Office.) All personal checks and business checks must have an imprinted name and be drawn on a bank in the USA and be written in US Funds. Checks will need to clear the bank first before merchandise will be shipped out, this can take up to 10 days.

We will reserve items purchased by check for you for five days. If we don’t receive your payment within 5 days from when you order it, we will place it back in inventory. Because we sell mostly one of a kind items and often have more than one interested buyer, we can’t promise you that this item will be available should you not get your payment to us in time.

 

Shipping

Standard Shipping:
All standard orders are processed and shipped within 1-3 business days.
Ground or Home Delivery through UPS can take 2-5 business days from the day it was shipped depending on where you live in the country. But please keep in mind, if you placed an order on a Friday, your shipment won’t be processed until Monday and then shipped out that afternoon. Online orders are always processed the following business day; however, we do not ship on weekend.
Expedited Shipping Options:
Your package will be shipped via UPS or United States Postal Service. Final delivery on UPS shipments may be made by the United States Postal Service. There will be no signature required upon delivery.
If you place your order on Friday, Saturday, or Sunday, the order will not be processed until Monday and will not arrive until Wednesday.
If you place your order online on Wednesday, the order will not be processed and shipped until Thursday so your order will not arrive until Monday.International Shipping:
Orders placed outside the continental U.S. will be processed through USPS and you may be responsible for any additional customs charges or fees. Please note, that when shipping your order, Giani has no knowledge of the duties or fees that will be charged. The customer will be notified at the time of delivery or when customs has finished processing your package of any charges that remain to be paid. Redposie is not responsible for these charges and the customer is responsible for paying for the extra charges and picking up your order from the customs office if need be.
Because of the delay that customs may have on your package, please be aware that transit times will vary and your order may be delayed for some time. Redposie also is not notified of these delays once it leaves the U.S.
Delivery Time Summary:
Orders placed online will be processed on the following business day.
Ground/Home Delivery may take 2-5 business days from the day it was shipped.
2nd Day orders placed online will be shipped out the following business day. If the order is received online Monday or Tuesday, or Wednesday by phone before 11 AM CST, the order will be received by the end of the week and take 2 days of shipping from the day it was shipped.
Please contact us at  sales@brassager.com for any additional information.